At PipeLine Process & Systems Pte. Ltd., (“PipeLine”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, www.pipeline.com.sg.
This policy applies to your use of our website, where you can browse product listings and request a quotation. We do not support user accounts or direct purchase transactions. We only collect personal data when you voluntarily submit it through our quotation request or contact forms.
We only collect personal data when you choose to provide it, specifically when submitting a Request for Quotation (RFQ) or reaching out via our contact forms. This may include:
Company name
Contact Person Name
Email address
Phone number
Postal Code
Any message or details you provide related to your enquiry
We do not collect sensitive personal data or financial information, and we do not collect personal data through general browsing.
Your personal data is used only for the following purposes:
To respond to your quotation request or enquiry
To provide information about our products or services
To follow up regarding your expressed interest
To improve our website and advertising effectiveness
Our website uses cookies and similar technologies, including tools such as Google Ads, to:
Analyze website traffic and visitor behavior
Display relevant advertisements
These tools collect non-personal data like your IP address, browser type, and time spent on pages. This helps us improve our website and marketing efforts. You can control cookie settings through your browser.
We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss. These include secure website hosting, access controls, and regular system monitoring.
We do not sell or rent your personal data.
Your data may be shared with trusted third-party service providers (such as our website development and advertising partners) solely to support our quotation process or website functionality. All partners are required to handle data in accordance with applicable data protection laws.
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. After that, your data will be securely deleted or anonymized.
Under the PDPA, you have the right to:
Access your personal data
Request corrections
Withdraw your consent for data usage (subject to certain conditions)
To make such a request, please contact us directly.
If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us at:
PipeLine Process & Systems Pte Ltd
31 Woodlands Close, #06-35, Woodlands Horizon, Singapore 737855
Email: marketplace@pipeline.com.sg
Tel: (65) 6570 0310